First-year students assemble in the shape of a W on the Camp Randall field

Welcome

We are so excited that you chose to join our team.

The Division of Enrollment Management (DEM) believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support, and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW–Madison as a world-class institution that enriches communities across the globe.

We are committed to making DEM a welcoming, inclusive workplace where you are set up to thrive. We have developed a belonging framework that seeks to ensure all team members can connect, learn, engage, and be supported within the workplace. This holistic approach to belonging is woven into your onboarding plan.

Thank you again for choosing to be a part of this team!

The DEM Team

Our Vision & Mission

Vision

Our Aspirations

Contributing to the Ecosystem of Innovation

Mission

Our Organizational Purpose

To attract, enroll, support, and graduate the most talented students

An Ecosystem of Innovation

Through UW–Madison’s world-class education, we believe in the innovation our talented badgers will contribute to their local, regional, national, and global communities.

Our Shared Future

Another core principle of the Division of Enrollment Management is to understand the longstanding history that has brought us to reside on the land we work on, and to seek to understand our place within that history. Speaking and hearing words of recognition is an important step in creating collaborative, accountable, continuous, and respectful relationships with Indigenous nations and communities.

The University of Wisconsin–Madison occupies ancestral Ho-Chunk land, a place their nation has called Teejop since time immemorial. In an 1832 treaty, the Ho-Chunk were forced to cede this territory. Decades of ethnic cleansing followed when both the federal and state government repeatedly, but unsuccessfully, sought to forcibly remove the Ho-Chunk from Wisconsin. This history of colonization informs our shared future of collaboration and innovation.

Today, UW–Madison respects the inherent sovereignty of the Ho-Chunk Nation, along with the eleven other First Nations of Wisconsin.

As a public land grant university, UW–Madison has benefited from the dispossession of Ho-Chunk, Menominee, and Ojibwe ancestral lands through violence-backed land cessions. In 1838 and 1862, UW–Madison received over 235,500 acres of land that has since been almost entirely sold in order to raise revenue for the university.

A map of Wisconsin showing the locations of indigenous ancestral lands

DEM Overview

The Division of Enrollment Management (DEM) was officially formed in 2004. Today it consists of the Office of Undergraduate Admissions & Recruitment (OAR), the Office of the Registrar (RO), the Office of Student Financial Aid (OSFA), and the Office of the Vice Provost for Enrollment Management (OVPEM). The DEM includes over 300 team members (i.e. 190 full-time employees and 130 student hourlies) and many additional seasonal employees (e.g. admissions readers). The DEM is also supported by a team at the Wisconsin Foundation & Alumni Association (WFAA) that helps create and grow scholarship opportunities and programs that enrich the student experience. Each office is led by nationally respected experts in their fields, and the DEM’s efforts have been and continue to be recognized with campus, state, regional and national accolades in enrollment for advancements in student support, technological innovation, and research.

Division of Enrollment Management Teams

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The Office of Admissions & Recruitment admits the undergraduate class and serves as the convening admissions team for UW–Madison. Each application is read thoroughly by two different readers. To find remarkable students, focus is placed on academic excellence and preparation as well as leadership, contributions to community, and achievements in the arts, athletics, and other areas. UW–Madison is particularly interested in building a class with students from a wide variety of lived experiences and diverse personal backgrounds who demonstrate strong potential for positive contributions to the Wisconsin community. A nationally lauded institution, UW–Madison has received accolades for best virtual campus tour in the Midwest from College Confidential and some of the highest admissions web traffic in the country as reported by University Business. Over the last several years, the university has set new records in numbers of applications, applicant pools, and enrolling class.

The priority for OAR is to be innovative leaders who center educational access and support for scholars of the wide diversity of identities, experiences, interests and beliefs who will embody the Wisconsin Idea.

The Office of Student Financial Aid is responsible for awarding financial aid to all undergraduate, special, graduate, and professional students across campus. The OSFA is committed to providing equitable access to financial resources for all students while supporting the enrollment goals of the University and the educational values of Wisconsin. The OSFA administers over $480 million in federal, state, institutional, and private aid annually. UW–Madison‘s philosophical approach to institutional aid awarding is to award first and most those with the highest financial need using a standardized federal methodology that reduces application burdens for students and families.  Over the last several years, OSFA has launched several access programs for Wisconsin residents, including Badger Promise, Bucky’s Tuition Promise and Bucky’s Pell Pathway, all aimed at serving underserved and under-resourced residents. Future goals include expanding this level of support to our highest-need domestic non-resident students (e.g. non-resident Pell recipients). In addition to awarding financial aid and ensuring federal, state, and institutional compliance, the OSFA engages in community outreach to increase access to higher education and provides services for success to current students including coaching, mentorship, basic needs support, and numerous workshops.

OSFA’s priority is to support students using financial and other resources in accessing and navigating higher education.

The Office of the Registrar is the official source of student academic records for the entire university and provides essential services to schools, colleges, and departments in building and maintaining the schedule of classes (including scheduling of General Assignment classrooms); course, class, and instructor data maintenance; requisite creation and enforcement; student records maintenance; degree verification; residency for tuition purposes; and transfer credit evaluation. The team leads the coordination of and support for crucial campus-wide academic systems and processes, including the Student Information System (SIS), the Guide (Lumen), undergraduate and capstone certificate degree audit (DARS), and certification of athletic academic eligibility. The team also enables access to academic and student data, such as standardized reports, visualizations, and tools for ad hoc queries and official reports. The RO is the primary campus resource for recording, updating, accessing, and verifying information on the student record from admissions application to post-graduation. The RO is a national leader on enrollment processes; team members have presented at national conferences including the Higher Education User Group (HEUG) Alliance Conference, the American Association of Collegiate Registrars and Admissions Officers (ACCRAO) Annual Conference, and the National Association for College Admission Counseling (NACAC) Annual Conference.

The RO’s priority is to maintain the integrity of all core functions, develop staff, be collaborative, continuously support the teaching & learning mission and student success, as well as become a national model known for creativity and innovation.

The Office of the Vice Provost provides HR, fiscal, and project support for the division. The OVP is comprised of the Vice Provost, the Administrative team, and the Strategic Initiatives team.

Onboarding Roles & Responsibilities

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The onboarding coordinator oversees the entire onboarding program and is responsible for coordinating the tasks within the process. The coordinator also tracks progress of the onboarding process in Workleap Onboarding and ensures each new team member has an opportunity to provide feedback about their onboarding experience.

Responsibilities

  • Coordinate tasks within the onboarding process
  • Act as contact for Workleap Onboarding questions
  • Serves as the point person for new team member
  • Track progress of the onboarding process

The most effective onboarding process is one that is owned by the new team member’s direct manager/supervisor. The hiring manager/supervisor is the hiring authority that the new team member would report to and support. The hiring manager/supervisor will work closely with the onboarding coordinator to ensure a successful onboarding process. They are integral to establishing an inclusive workplace and creating a sense of belonging.

Responsibilities

  • Create and monitor the new team member’s Workleap Onboarding plan
  • Meet with the new team member to discuss performance expectations and ensure they have the resources necessary to be successful
  • Establish an inclusive workplace

A peer partner is a fellow employee (other than the manager/supervisor) who supports a new team member during their first year on the job. Their role is to offer advice and guidance regarding the day-to-day aspects of working at UW–Madison and within the Division of Enrollment Management. They contribute to the successful onboarding experience by helping to build community and a sense of belonging.

Responsibilities

  • Serves as a resources and trusted advisor to the new team member
  • Helps introduce and explain the culture at UW–Madison and DEM
  • Provide peer-to-peer advice, listen thoughtfully and provide – when solicited – critiques, suggestions and feedback.

The DEM Human Resource/Payroll & Benefits department serves initially as a connection between the hiring manager/supervisor and the new team member. They ensure that proper preparation of paperwork and information is processed prior to the arrival date of the new team member. DEM Payroll & Benefits is responsible for providing information regarding the new team member’s benefit options, payroll and leave time.

Responsibilities

  • Enters new employee information into HRS
  • Serves as a resource and trusted adviser to the new team member
  • Provides information regarding employee benefits
  • Provides information regarding payroll (direct deposit, leave time, etc.)

Onboarding at a Glance

Orientation

  • Meet the team
  • Office Tour
  • Benefits 101, New Employee Orientation registration
  • Complete any remaining paperwork
  • Review job expectations

Understanding

  • Introduction to partner departments and units
  • Ownership of roles and responsibilities
  • Goal setting
  • 30-day review

Integration

  • Onboarding process evaluation
  • Begin a professional development plan
  • Midpoint management discussion

Within Year 1

  • Comprehensive onboarding evaluation
  • Celebration of 1 year on team
  • Annual Performance Management conversation

Helpful How-To Guides

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  1. Open a Microsoft Outlook appointment.
  2. Click on the “Location” button and search for a room (a list of conference rooms available to DEM team members and their calendar names can be found here.)
  3. Select the desired room and click “OK”
  4. Click the “scheduling assistant” button to confirm that the room is available

There are multiple ways to get help from DoIT for any IT issues.

  1. Submit a Ticket
  2. Chat
  3. Email help@doit.wisc.edu
  4. Call 608-264-4357
  5. Walk-In 1210 W. Dayton Street

Employee discounts

In addition to the suite of benefits offered to team members, a number of discounts are available.

 

Commonly Used Acronyms

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BO: Bursar’s Office

CALS: College of Agriculture and Life Science

DCS: Division of Continuing Studies

DAPIR: Data, Academic Planning and Institutional Research

DDEEA: Division of Diversity, Equity and Educational Achievement

DoIT: Division of Information Technology

L&S: College of Letters & Science

OPAR: Office of Policy Analysis & Research

OUA: Office of Undergraduate Advising

SJMC: School of Journalism and Mass-Communications.

SMPH: School of Medicine and Public Health

SoHE: School of Human Ecology

SVM: School of Veterinary Medicine

UWF: University of Wisconsin Foundation (Now part of WFAA)

VCFA: Vice Chancellor of Finance and Administration

VCSC: Vice Chancellor of Strategic Communications

WAA: Wisconsin Alumni Association (Now part of WFAA)

WFAA: Wisconsin Foundation and Alumni Association

WSB: Wisconsin School of Business

BNR: Banner

BTP: Bucky’s Tuition Promise

BPP: Bucky’s Pell Pathway

DEM: Division of Enrollment Management

OAR: Office of Undergraduate Admissions and Recruitment. Sometimes abbreviated to ADM.

OSFA: Office of Student Financial Aid

OVP/OVPEM: Office of the Vice Provost, Enrollment Management

RO: Office of the Registrar

AAU: Association of American Universities

ATP: Administrative Transformation Program

DARS: Degree Audit Reporting System

EAO: Employee Assistance Office

HRS: Human Resources System

PMDP: Performance Management and Development Program

SIS: Student Information System

SME: Subject Matter Experts

TTC: Title and Total Compensation