Changes in In-Person Front Line Services

The standard expectation for DEM units to offer in-person services is Monday through Friday (except university legal holidays) from 8:30am to 4:00pm. Units do have the autonomy to make short-term changes based on unique situations or business needs. Any long-term changes over a week will require Vice Provost approval and justifications on how the changes will not significantly impact service level expectations of students and other stakeholders.

This page applies to any future changes on or after August 9, 2022 and not alterations units currently implemented unless Vice Provost notifies the unit director.

Ad Hoc Switch to Virtual Only from Standard In-Person M-F 8:30-4:00 – Unit Discretion

  • Examples
    • Weather Conditions
    • Building Conditions
    • Unexpected Staffing Shortage
    • All-Team Event
  • Ad Hoc is up to 1 week or anytime during UW Winter* and Spring Breaks
  • As practical, notify DEM Directors/Associate Directors via email or MS Teams at least one week prior to changes

* Winter Break is considered the day after the last day of fall instruction through the day before the start of spring instruction.

Ad Hoc Office Closure – Unit Discretion

  • Examples
    • Weather Conditions
    • Building Conditions
    • Unexpected Staffing Shortage
    • All-Team Event
  • Ad Hoc is up to 1 week or anytime during UW Winter and Spring Breaks
  • As practical, notify DEM Directors/Associate Directors via email or MS Teams at least one week prior to changes

Long-Term Reduced Hours from Standard In-Person M-F 8:30-4:00 – Vice Provost Approval

  • Process
    • As practical, discuss at DEM Directors and DEM Associate Directors (meeting or Teams) at least one week prior to changes
    • Receive approval from Vice Provost
    • Notify DEM Directors/Associate Directors if changes are approved
  • Long-Term is over 1 week

Approved August 9, 2022