New tool automates college transcript processing at UW–Madison

A new tool is helping the University of Wisconsin–Madison review and process students’ college transcripts more efficiently. The Office of the Registrar (RO) began using the optical character recognition program Raptor in March. Raptor scans college transcripts for important information such as course codes, titles, and credit values, and then automatically inputs that data into the university’s Student Information System (SIS). Previously, staff members would have to enter this data manually, line by line, into the Student Information System so that transfer credit could be evaluated and posted to a student’s record. The improved efficiency and accuracy Raptor brings is especially impactful as the number of transcripts the Office of the Registrar is processing continues to grow. UW–Madison has seen a rise in both new transfer students and enrolled students transferring credit from other institutions. Incoming first-year students are also earning an increasing number of course credits before they attend UW–Madison. The combination of a growing pool of data and processing efficiencies will give the Office of the Registrar new insights into emerging course trends and allow the Credit Evaluation Services team to more strategically maintain the university’s database of transfer equivalent rules. “Transferring credit between institutions can be challenging, so any efforts to streamline processes will ultimately support students’ academic journeys at UW–Madison,” says Scott Golueke, assistant registrar for credit evaluation services. The Raptor rollout is the culmination of months of planning and testing from a team comprising members of the Office of the Registrar, Office of Admissions and Recruitment (OAR), and the Division of Information Technology (DoIT).

Looking Ahead

While right now college transcripts are exported to Raptor and scanned on an individual, as-needed basis, in the near future OAR, along with the RO, will work to automate the process by which transcripts are sent to Raptor to be scanned. The goal is to automatically scan most transcripts sent to us from domestic institutions. While Raptor does have the ability to scan high school transcripts as well, right now it will be used only for colleges, as OAR already has some automation in place with regard to high schools. In the future, OAR will have the option to investigate how or if to incorporate Raptor into their existing processes. The team is also exploring the potential use of AI in transcript processing, evaluating its ability to further enhance accuracy, efficiency, and automation while ensuring compliance with academic and regulatory standards.