Bringing visibility to workflows: RO teams’ takeaways from shift to Jira and Confluence
One year after DEM migrated from on-premise to cloud-hosted instances of Jira and Confluence, the number of teams using these workflow tools is growing. Within the RO, several teams, including Enrollment and Residency, Data Reporting and Eligibility, and Communications, have moved project management and tracking to Jira. This move goes beyond IT development, leveraging Jira’s …